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Privacy Policy

At CMC Bookkeeping, we are committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Ontario, Canada.
 

1. Information We Collect

We collect and process the following types of personal and business information:

  • Personal Information: Name, email address, phone number, business name.

  • Financial Information: Business financial records, invoices, payment information, and account details.

  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, website activity).
     

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide you with our bookkeeping and financial services.

  • To communicate with you regarding our services, appointments, and updates.

  • To process payments and manage billing.

  • To improve our website and services based on user feedback and website analytics.

  • To comply with legal and regulatory obligations in Ontario and Canada.
     

3. How We Protect Your Information

CMC Bookkeeping takes your privacy seriously and employs a variety of physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Secure storage of sensitive data.

  • Encryption for online transactions.

  • Restricted access to your information within our team.
     

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third-party service providers who assist us in operating our business, such as:

  • Payment processors and accounting software providers.

  • IT and website maintenance services.

  • Legal and regulatory authorities when required by law.
     

5. Data Retention

We retain your personal and financial information only as long as necessary for the purposes outlined in this policy, or as required by law. When it is no longer needed, we securely dispose of or anonymize the information.
 

6. Your Rights

Under PIPEDA, you have the following rights:

  • Access: You have the right to request access to your personal information held by us.

  • Correction: You may request that we correct any inaccuracies in your personal information.

  • Deletion: You can request the deletion of your personal information, subject to legal obligations (e.g., tax or financial record retention requirements).

  • Opt-out: You can opt out of receiving marketing or promotional communications by contacting us.
     

7. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance user experience and analyze website activity. You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect certain website functionalities.
 

8. Changes to This Policy

CMC Bookkeeping may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. We encourage you to periodically review this policy.
 

9. Contact Us

If you have any questions or concerns regarding your personal information, our privacy practices, or how to exercise your rights, please contact us:

CMC Bookkeeping

Spencerville, Ontario
cmc.bookkeeping@outlook.com
613-621-3064

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